Shop Policies
Shipping: As of right now, The Crystal Drawer is currently shipping within the USA only. I am only one person so it typically takes me 2-9 business days to get your order ready to ship. Shipping times vary from 1-5 days. International shipping is in the works, hang tight! :)
Refunds:
I do not accept returns or refunds. If an item is broken or damaged while I am packaging, a refund will be issued because of MY error. If this happens, you will be notified of such incident.
However, once your package reaches the USPS it is no longer in my hands. USPS insures every package and I use a lot of effort to make sure your crystals are packaged with care. If there is an issue with your package or something is received broken, please file a claim with the USPS:
https://www.usps.com/help/claims.htm
Contact Me:
As a small business owner, the last thing I want to happen is to leave a customer unhappy. Whether you're not satisfied with your order, shipping hasn't updated, errors were made, or any other concern, please reach out using the contact options below.
Crystals are meant to help people prosper and strive to fulfill their needs. Please feel free to send me a message about anything negative that I can help with or positive that you'd like to tell me :)
Email: thecrystaldrawer@gmail.com
Instagram: @thecrystaldrawer
Tik Tok: @thecrystaldrawer